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Privacy Policy

From The Vine Marketing Agency ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website (www.fromthevinemarketing.com - replace with your actual URL), engage with our services, or interact with us online.

By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information from you in various ways, including:

  • Information You Provide Directly:

    • Contact Information: Name, email address, phone number, company name, and mailing address when you inquire about our services, subscribe to our newsletter, fill out a contact form, or communicate with us directly.

    • Service-Related Information: Details about your business, marketing needs, goals, and any other information relevant to the services you request from us.

    • Application Information: If you apply for a position with us, we may collect information included in your resume/CV and cover letter.

  • Information Collected Automatically (via Cookies and Tracking Technologies):

    • Usage Data: Information about how you access and use our website, such as your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and clickstream data.

    • Device Information: Information about the device you use to access our website, including device type, unique device identifiers, and mobile network information.

    • Location Data: General location information derived from your IP address.

  • Information from Third Parties:

    • We may receive information about you from third-party services (e.g., analytics providers, social media platforms) that you use in connection with our services or website.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Manage Our Services: To deliver the marketing services you request, manage your account, communicate with you about your projects, and fulfill our contractual obligations.

  • To Communicate with You: To respond to your inquiries, send you administrative information (e.g., updates to our policies), newsletters, marketing materials, and promotional offers that may be of interest to you.

  • For Website Improvement and Analytics: To understand how our website is used, analyze trends, optimize user experience, and troubleshoot technical issues.

  • For Marketing and Advertising: To personalize your experience, present relevant content and advertisements, and measure the effectiveness of our marketing campaigns.

  • For Security and Fraud Prevention: To protect our website, services, and users from fraud, unauthorized access, and other security threats.

  • To Comply with Legal Obligations: To meet our legal, regulatory, and compliance requirements.

  • For Recruitment: To process and evaluate job applications.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

  • With Service Providers: We may share your information with trusted third-party service providers who perform functions on our behalf, such as website hosting, data analysis, payment processing, customer service, email delivery, and marketing assistance. These providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.

  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

  • To Protect Our Rights: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.

  • Business Transfers: In the event of a merger, acquisition, asset sale, or other corporate transaction, your information may be transferred to the acquiring entity.

  • With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

  • Aggregated or Anonymized Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you, with third parties for various purposes, including marketing, analytics, and research.

4. Your Choices and Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information:

  • Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails from us by following the unsubscribe link in those emails.

  • Access and Correction: You may have the right to request access to and correction of the personal information we hold about you.

  • Deletion: In certain circumstances, you may have the right to request the deletion of your personal information.

  • Cookies: Most web browsers are set to accept cookies by default. You can usually modify your browser settings to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our website.

5. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or other legal requirements).

7. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website or services after any modifications constitutes your acceptance of the revised Privacy Policy.

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